Shipping Information for Pure Madness Chocolate

The Method of our Madness

We don’t want your chocs to melt during shipping!
So please read these policies before you order. We time our shipments in a very special way.

We work hard to ensure that our chocolates are delivered fresh and in good condition. In certain regions of the country, during the hottest months of the year, we add ice packs and insulation to your order at no charge to you. 

Order Processing stops at 3 pm EST 

Orders placed after 3 pm EST Monday - Friday will be processed the following business day.

Delivery Times for Business and Residence

Our shipping vendor only delivers on business days, unless you specify a Saturday delivery where available. Business deliveries occur between 9 am and 5 pm. Residential deliveries occur between 9 am and 7 pm. A signature can be required upon request.

Your Order Arrival Time

Track your order here with your tracking number(s).

Orders placed Monday – Wednesday by 3:00 pm EST will be shipped within 24 hours (subject to inventory availability). Orders placed Thursday and Friday will be processed, but not shipped until Monday to ensure freshness. However, Thursday orders can be shipped within 24 hours by choosing the Next Day shipping method at checkout.

Weekend Shipping Caution

If you ship to a warm weather destination over a weekend, we may hold your shipment until the following Monday to ensure minimal transit time.

Warm and Unexpected Weather Restrictions

To ensure the best possible outcome, we do not ship over the weekend during warm weather months. We hold standard shipments until the following Monday to ensure the shortest transit time. Unexpected weather may affect any ship and arrival date.

© 2016 Pure Madness Chocolate LLC. All rights reserved

Contact Pure Madness 1-855-623-1500